When you are not entirely happy about a received product or about one of our services, then please let our Customer Service team know by sending an e-mail to info@mrsbee.nl.

Please send us a detailed and clear description, stating:

- Your order number
- Customer number
- Date of purchase
- A photo (if possible)

You'll receive response about the handling of your complaint within a few working days (with a maximum of 14 days).

Ben je niet tevreden met de afhandeling van jouw klacht? Dan kun je deze voorleggen aan de Geschillencommissie Thuiswinkel, Postbus 90600, 2509 LP te Den Haag (www.sgc.nl).